Collins Property Recruitment are recruiting for a part-time Corporate Receptionist.
The successful candidate will have previous experience of working within a receptionist or customer service related position previously.
This is a permanent part time opportunity where the successful candidate will fulfil an afternoon shift pattern. Working 20 hours per week (salary £12,000). This role will support the existing team in the afternoon/evening. They role is 4 hours per day between 2-6pm or 4-8pm with one Saturday in 3 or 4 based on a rotating pattern.
Responsibilities of the Corporate Receptionist will include:
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Conducting customers viewings and tours where required.
- Undertaking pre-let inspections and scheduled inspections of communal areas.
- Managing defects, repairs and warranty issues through to completion.
- Logging receipt and collection of customer parcels.
- Key management.
- Building security and resident administration in line with GDPR.
- Administrative duties including conducting right to rent checks, processing invoices, processing tenancy termination notices and producing system reports.
- A reasonable level of general education or equivalent with demonstrable written and numerical skills is desirable.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- Helpful, friendly personality with effective communication skills.
- Behave in a professional, courteous and helpful manner towards colleagues and residents at all times.
- Be a positive advocate for change, highlighting and implementing business improvement initiatives.
- Adopt a teamwork approach.
- A flexible approach to work.
- Positive attitude and ability to work with little supervision.
- Smart and presentable in appearance.
- Competent in Microsoft Word, Excel and Outlook.
- Strong proven record of providing excellent customer service in a customer facing role.
- Knowledge of other languages may be an advantage.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
